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The model works. The prompts work. The eval harness is green. The project still fails — because nobody owned the boundary between the AI service and the actual product.
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A surprising number of UK businesses commission custom software, get most of the way through, and then can’t reach the agency. Here’s what to do — legally, technically, and commercially.
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A rescue triage week isn’t a deep audit. It’s a fast read on whether shipping is realistic, what shipping requires, and where the foundation is solid versus rotten.
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Most failing software builds don’t announce their failure. They drift quietly into ‘almost done’ territory. Here are the four signals that suggest your project is about to ghost itself.
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When a finance, ops, or HR team has a spreadsheet with 14 tabs and a manual ‘paste from this column to that one’ step every month, that’s not a spreadsheet. It’s a job description waiting to be automated.
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Agentic coding lets us build small, useful tools in 4 days that used to take 4 weeks. Here’s a tour of actual deliverables, with rough scopes and rough costs.
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A real automation has a clear input, a clear output, and an unambiguous exit. A half-built workflow has steps that ‘usually’ work and a person quietly cleaning up at the end.
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A four-day internal tool can save a finance or ops team 10+ hours a week, indefinitely. We’ve shipped half a dozen of these in 2026. The ROI is almost embarrassing.
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Most UK SMEs we work with have been pitched four AI features by their existing software vendor. Most will be deprecated by 2027. Here’s how to decide which to invest in.
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Some product teams spend a quarter adding AI to a feature that didn’t need it. Result: a slower, more expensive, less reliable version of what worked before. Here’s how to spot a bad fit before you build.
